our privacy policy
our commitment to privacy
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information
practices and the choices you can make about the way your information is collected and used. To make this notice easy to
find, we make it available on our homepage and at every point where personally identifiable information may be requested.
the information we collect from our online customers
We will track use of the website by our visitors, but unless you sign in as a customer such tracking will be done
anonymously. You are not required to provide us with any information in order to browse our website. On some pages, you
can purchase courses, make requests, and register to receive materials. The types of personal information collected on
these pages, includes, but is not limited to:
- Name
- Address
- E-Mail address
- Phone number
- Social Security Number
- Credit/Debit Card Information
how we use the personal information that we collect
We use personal information you submit for the following purposes:
- to provide the products and services you request
- to process your orders
- to provide follow-up information about pertinent products and services.
We use return e-mail addresses to answer the e-mail we receive. Such addresses are not used for any other purpose and are
not shared with outside parties unless needed to properly respond to your message.
disclosure of your personal information
We do not sell or exchange any personal information of its customers with any third parties. However, we may release your
personal information in the event we are compelled to do so by court order or other requirement of law, or if we, in good
faith, believe such release is advisable or necessary. Additionally, it is possible that in the future we may sell our
online business. In connection with such a sale, your personal information may be transferred to a third party.
consent
By providing information on our website you are consenting to the collection, use and disclosure of such personal
information in the manner described in this privacy policy. You may withdraw your consent at any time by following the
procedure described in the Choice/Opt-Out provision set forth below.
cookies
From time to time, for your convenience, we might issue you a "cookie" during your visit to our website. A cookie is a
small file that contains information (such as your login name on our site) and is stored by your computer's browser. We
do not use cookies for any reason other than to provide convenience to our visitors and improve their online experience.
choice/opt-out
We may send you catalogs or e-mails to inform you of new products, services and special offers. If you would prefer not to
be contacted about such special offers, products or services, please notify us of such preference using any of the contact
information set forth below. Please be aware that we will honor all opt-out requests, however, there may be a delay
between your submission of such request and the actual removal of your name and contact information from our mailing lists
as these are generated well in advance of our actual mailings.
will information I submit in connection with an online transaction be protected?
We use Secure Sockets Layer (SSL) encryption, the industry standard for secure online transactions, to encrypt your
personal credit information, including your credit card number, before it travels over the Internet.
what other data security measures do we have in place?
As required by various state-imposed recordkeeping regulations, and to maintain in the event of audit our ability to
produce future proof that you completed a given course, we must retain your information indefinitely.
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place
appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Personally identifiable information is maintained in a secure database accessible only by authorized staff.
our commitment to children's privacy
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain
information at our website from those we actually know are under 13, and no part of our website is structured to attract
anyone under 13.
links to other sites
Our website may contain links to third party websites operated by individuals or companies unrelated to us. Please be
aware that we are not responsible for the privacy practices of such third party websites. These linked websites are for
your convenience only and you access them at your own risk. We recommend that you review the privacy policies posted on
such third party websites prior to utilizing them.
privacy policy updates
Occasionally, we may update our privacy policy and information security procedures. If our privacy and/or information
security procedures change at any time in the future, we will post the new changes on our website to notify you and
provide you with the ability to opt-out in accordance with the Choice/Opt-Out provisions set forth above.
access
Please feel free to contact us at any time with any questions or complaints you may have or to edit your personal
information. We can be reached by any of the means of contact included in the choice/opt-out provision set forth
above.
